This podcast will look at the future of how order management will evolve from simply executing orders to truly optimizing how to best serve your customer. Listen as Guy Courtin and Tim Nelson discuss what to anticipate with the evolution of order management: next generation optimization rather than simply execution of orders. The cost to serve a customer will become more important than simply the cost to fulfill.
In this podcast, Infor’s Guy Courtin and Christine Barnhart discuss how manufacturers are adopting learnings from B2C supply chains to be more responsive to end customer needs. From AI and machine learning to greater digitization of the supply chain, modern manufacturers must become more nimble and responsive—creating a true multi-enterprise network to meet their customers’ needs.